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Disabled VAT Relief

Which Country Canes products are available with VAT relief?
If you are disabled or have a long-term illness, you will not be charged VAT on qualifying products providing they are for your own personal or domestic use. Disabled VAT relief is available on all qualifying products on Country Canes. Please note, that not all of our products are available zero-rated. Qualifying products are those that are designed for disabled use and this is determined by the manufacturer, we cannot change this decision. All products that are available VAT free, are clearly marked in the products description. Our aim is make sure that our service is both fair and legal. If you suffer from a qualifying disabled condition, then you you should not pay unnecessary tax.

Do I qualify for VAT relief?
To get the disabled or mobility product VAT free your disability has to qualify. You may purchase goods for a disabled person providing their disability qualifies. For VAT purposes, you are disabled or have a long-term illness if:

  • You have a physical or mental impairment that affects your ability to carry out everyday activities, eg. blindness
  • You have a relevant condition that is treated as chronic sickness.
  • You are terminally ill.

Note that you do not qualify if you are elderly but able-bodied, or if you are temporarily disabled. If you are in any doubt as to whether you are eligible to receive goods or services that are zero-rated for VAT, you should consult the goverment guidelines.

Registering for Disability VAT Relief

I qualify, how I buy without VAT?
You need to register with Country Canes first, when you register tick for disability VAT relief and list your qualifying condition. Your account will then be linked to VAT free prices, so that you can login and buy your items. We check all new registrations on a daily basis and will email a confirmation as soon as your account has been processed. If you want to make an immediate purchase, then simply give us a call on 01322 4064788 and we will create your login for you and also take your order if you wish. If you wish to amend an existing account, then please contact us as we only check new registrations.
Note that Country Canes retains full registration details and they may be produced to Customs & Excise on request.

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